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Privacy Policy

Updated on April 28, 2026

1. Introduction

This Privacy Policy explains how Kaustubh Ghodke o/a DigiCatalyst Systems ("I," "me," or "the practice") collects, uses, discloses, and protects the information you provide when you visit digicatalyst.ca, book a call through Cal.com, or correspond with me by email.

Geographic scope: the website and services are directed at individuals and businesses located in Canada (excluding the province of Quebec) and the United States. They are not directed at residents of the European Economic Area, the United Kingdom, the province of Quebec, or any other jurisdiction outside the listed service area. If you're outside that area, please do not use the site or send personal information through it.

2. Information I Collect

I collect information you voluntarily provide and a small amount of automatically-collected data when you use the site.

  • Information you provide: when you book a 20-min call through Cal.com, Cal.com collects your name, email, optional phone number, and any notes you add to the booking. That information is forwarded to me via email and Cal.com's dashboard. When you email me directly at hello@digicatalyst.ca, I receive whatever you put in that email.
  • Sample-report email gate: if you submit your business email to download the sample monthly report, that email is recorded for the purpose of sending the sample. I do not add it to a marketing list without separate explicit consent (CASL).
  • Automatically-collected data: standard web analytics — IP address, browser type, device information, page views — collected via privacy-respecting analytics. No third-party advertising trackers are loaded on this site.

3. Third-Party Processors

The site uses the following third-party services. Each is a sub-processor of any data you provide.

  • Cal.com (booking): when you book a call, your name, email, and any booking notes are processed by Cal.com (https://cal.com). Cal.com's privacy policy governs their handling of that data.
  • Cloudflare (hosting): the site is served from Cloudflare's edge network. Cloudflare logs technical request data (IP address, request headers) per their privacy policy.
  • Email provider (Google Workspace): emails to hello@digicatalyst.ca are received and stored in a Google Workspace mailbox under Google's standard data processing terms.
  • Twilio (product side, A1 customers only): when you become an A1 paying customer, Twilio is the SMS carrier that handles the missed-call text-back exchange between your callers and the system. This processor relationship is created at A1 onboarding, not by visiting the site, and is documented in the A1 onboarding agreement.

4. How I Use Your Information

I use the information I collect to:

  • Confirm and conduct booked calls (Cal.com handles the calendar logistics; I receive the resulting calendar invite and email).
  • Reply to direct emails sent to hello@digicatalyst.ca.
  • Send the sample monthly report PDF to email addresses that opt-in via the sample-report download form.
  • Improve the site and the productized scripts using anonymised, aggregate analytics data.
  • Send marketing communications only if you have given express or implied consent under Canada's Anti-Spam Legislation (CASL). You can opt out of any marketing email by replying with the word "unsubscribe" or clicking the unsubscribe link in the message.

5. How I Share Your Information

I do not sell, rent, or trade your personal information. The only third parties who receive your data are the processors named in Section 3, and only for the operational purpose described.

  • Legal requirements: I may disclose information when required by Canadian law, by court order, or when necessary to protect against fraud or harm.
  • Business transfers: if the practice is acquired or merged, your information may be one of the assets transferred. Any acquirer would be bound by the same privacy commitments.

6. Data Security and Retention

I use industry-standard security measures, including encryption in transit (HTTPS) and access controls on email and calendar systems, to protect your information. I retain personal information only as long as needed for the purpose it was collected, or as required by law.

  • Cal.com bookings: retained per Cal.com's policy (typically until you delete your booking or the calendar event ages out).
  • Email correspondence: retained in the Google Workspace mailbox indefinitely unless deleted.
  • Sample-report email-gate addresses: retained for 12 months, then purged unless the address has converted into an active client or signed up for marketing email.
  • Web analytics: aggregated and anonymised; raw IP-level data retained no longer than 30 days.

7. International Data Transfers

Some of the third-party processors (Cal.com, Cloudflare, Google) operate servers in the United States. By submitting information to the site, you consent to that data being transferred to and processed in the United States, where data protection laws may differ from your jurisdiction.

8. Your Privacy Rights (Canada and United States)

Depending on where you live, you may have specific rights regarding your personal information.

8.1 Canadian Residents (Under PIPEDA)

  • Access: request a copy of the personal information I hold about you.
  • Correction: request correction of any inaccurate or incomplete data.
  • Withdraw consent: withdraw consent for the use of your information (subject to legal or contractual constraints).
  • Deletion: request deletion of your personal data from my systems and from third-party processors where I have control to do so.

8.2 United States Residents

  • Right to know: request disclosure of the specific personal information collected, the sources, and the business purpose for collection.
  • Right to delete: request deletion of your personal information, subject to legal exceptions.
  • Right to opt-out of sale or sharing: opt out of any sale or sharing for cross-context behavioural advertising. (Note: the practice does not sell your personal information to third-party data brokers.)
  • Right to non-discrimination: receive equal service regardless of whether you exercise your privacy rights.

8.3 How to Exercise Your Rights

Email me at hello@digicatalyst.ca with the subject line "Privacy request." I'll verify your identity (typically by confirming the email is the one tied to your booking or message) and respond within 30 days for Canadian requests, 45 days for US requests.

9. Cookies and Tracking Technologies

The site uses minimal cookies — primarily for session persistence on third-party widgets (Cal.com) and basic analytics. No third-party advertising trackers are present. You can disable cookies in your browser, but the Cal.com booking widget requires cookies to function.

10. Changes to This Privacy Policy

I may update this policy periodically. Any material change will be reflected by an updated "Last updated" date at the top of this page. If the change affects how I handle data you've already given me, I'll email you directly using the address on file.

11. Children's Privacy

The services are intended for business owners and professionals, not children. I do not knowingly collect personal information from anyone under 18. If I learn that I've inadvertently collected information from a minor, I'll delete it.

12. Contact

For privacy questions, requests, or concerns, contact me at:

Kaustubh Ghodke o/a DigiCatalyst Systems

Email: hello@digicatalyst.ca

BN: 779120153 RT0001

Toronto, Ontario, Canada